Online Shoe Store | Meet Vein | Our Guarantees | Physical Stores | Social Insider | Support
Your satisfaction and online shopping safety is 100% guaranteed.
If you are not 100% satisfied, you can return it for a full refund or exchange within 60 days of purchase.
(Returns must be unworn and in the state you received them and in the original box.)
Hint: Always try on shoes while on carpeted flooring. Hard flooring may scuff your soles and exclude returns guarantees.
Click any of the guarantees below to read a detailed description:
Your shoes will be the correct size
You will receive the correct shoes
Your shoes have a manufacturer warranty
You can return them if you don’t like them
Your online purchase transaction is totally secure
Shipping is FREE (Australia only) and traceable
World Wide shipping (AU$20.00) and traceable
Return shipping is FREE
You can talk to us by email or phone
You can visit our physical store in Brisbane
Return shipping is FREE:
If you are sending shoes back to us for any reason, it’s free (or close to free). From within Australia you will use our Reply Paid address. It costs you nothing.

If you are sending shoes back from overseas (outside Australia) we will refund you up to AU$40.00 to cover the cost of the return postage. So it will cost you nothing, or nearly nothing.
 
Online Shoe Store | Meet Vein | Our Guarantees | Physical Stores | Social Insider | Support
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